Brad Proffitt

NUVO is an independent full service independent Management Service Provider (MSP) focused entirely on the development, automation, refinement and delivery of remote management services for Network, Server, Security, Applications and IP telephony (IPT) infrastructures. We have considerable experience supporting large IT infrastructure implementations involving multiple equipment vendors, carriers, maintenance providers and SLAs. Our procedures, tooling and reporting is designed to bridge this complex environment in order to present a cohesive and holistic view of our customer’s real-time network status.  Based in Ottawa Ontario, with operation centers in Ottawa, Ontario and Pennsauken, NJ, NUVO has been in operation since 1992 and has grown to be one of the largest independent MSPs in North America. Today, NUVO delivers services to over 350 clients in over 50 countries, manages over 350,000 network interfaces and responds to over 2,500,000 security events per month.  The NUVO value proposition stems from a combination of our highly skilled staff integrated with well-documented processes and best-in-class management tools and technology. Where possible, processes and procedures are automated to improve efficiency, reduce human error and manage costs. NUVO’s approach allows for embedded and repeatable quality, economies of scale, flexibility to adapt to our customer’s method of operation and risk mitigation – all delivered with maximum security and confidentially.