Real Performance Plus LLP

We are a training organisation which uses coaching to increase and sustain retention and use of the learning.

Our core focus is to help businesses to improve customer service and performance levels in order to enhance customers’ perceptions and satisfaction. We help to ensure that any individual’s objectives are aligned to the needs of the business.

We provide knowledge of the business and personal benefits of all aspects of diversity.

Another particular focus is stress management - vital in the world of increased workloads and fewer employees.

We have 48 years of corporate experience in BT and have dealt with people at all levels.

Real Performance Plus is an Associate Member of and Business Partner to the Institute of Customer Services.