Salah Nasr

*Dates: June / 2005 – Present. Position in Company: Customer Service & Transportation Supervisor. Employer Name: - Altayyar Holidays Travel Group. - KRAFT Foods International. (out source). Company Address: -Salah salem str / AlAbour buildings (5) / Cairo/ Egypt. -10th of Ramadan City / Zone A1, Egypt. Work Description: -Supervising the customer service out source staff & the call center agents, to keep on contacting and satisfying our customers with our services. -Handling escalated customer complaints. -Making appointments, processing forms and providing information. -Data entry work. -Arranging the transportation for the management staff, -Handling the directions and the drivers, -Working as a personal assistant for the transportation manager. -Answering and transferring phone calls, taking messages, provide information to other departments if needed. -Translating work papers from English to Arabic and vice versa. ----------------------------------------------------------------------------------------------------------- *Dates: January / 2005 – May / 2005. Position: English Teacher. Employer Name: Talaae Gaber Alansari Languages Schools. Employer Address: Teraet Algabal Street / Alzaytoon / Cairo / Egypt. Work Description: Teaching the English Language to the primary and preparatory Classes. ---------------------------- -------------------------------------------------------------------- *Dates: April / 2004 – November / 2004. Position: Sales Indoor. Employer Name: Bavarian Motors Egypt. Employer Address: Roxy Sqr, No 1 / Cairo / Egypt. Work Description: Sale new and used cars inside the showroom.